Privacy Policy

Your personal information is important to us

Jim Ditchfield recognises the importance of your privacy, and that you have a right to control how your personal information is collected and used. He knows that providing personal information is an act of trust and takes that seriously. Unless you directly give him consent to do otherwise, Jim Ditchfield will only collect and use your personal information as set out below.

Jim Ditchfield's privacy policy is intended to represent industry best practice and comply fully with the Privacy Act 1988.

Information about you that is collected through this website

Jim Ditchfield will not collect or monitor any personal information about you without your consent. The only personal information he collects is what you tell him about yourself and information about how you use this website, for example by what pages you visit on the site and your IP address. If you contact Jim, he may keep a record of that contact.  Any further collection of your personal information than that explained here will only occur with your consent.

Using and disclosing your personal information

Your personal information is confidential. Jim Ditchfield's purpose in collecting information about you is to provide you with a better website experience with content that is more relevant to your interests. Jim Ditchfield will not use or disclose any information about you without your consent, unless:

• Required by law;

• To implement our terms of service;

• To protect the rights, property or personal safety of another Jim Ditchfield client, any member of the public, Jim Ditchfield team member or the business itself; or

• The assets and operations of the business are transferred to another party as a going concern.

Disclosing your personal information

Jim Ditchfield recognise the trust you place in him when you give personal information. In order to operate the website or deliver a service, he may sometimes share your personal information with a service partner. Jim Ditchfield will not otherwise disclose your personal information to others  without your explicit consent.

He will not 'spam' you.

He may contact you at the email or other address(es) that you provide to us in order to:

• Provide you with updated information about our services or our website; or

• Provide you with other information about products and services that you may find useful.

He will not send you 'spam' (promotional information) without first asking you whether you wish to have promotional information sent to you. If you are receiving promotional information from Jim Ditchfield, such as our email newsletters, and no longer wish to receive this information an unsubscribe option can be found in the footer of our email newsletters notifications.

Changing and deleting the information Jim has about you

If at any time you wish to change personal information that is inaccurate or out-of-date, please contact Jim and he will amend this record. If you wish to have your personal information deleted, please let him know and he will take all reasonable steps to delete it unless it is needed to be kept for legal reasons.

Storage and security of your personal information

Jim Ditchfield will endeavour to take all reasonable steps to keep secure any information held about you, and to keep this information accurate and up-to-date. Information collected through your use of this website is stored on secure servers that are protected in controlled facilities. We require our employees and data processors to respect the confidentiality of any personal information held by Jim Ditchfield. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. Jim Ditchfield will not be held responsible for events arising from unauthorised access to your personal information.

Please note also that Jim Ditchfield may use overseas facilities to process or back up information collected through this website. As a result, we may transfer your personal information to our overseas facilities for storage. However, this does not change any of our commitments to safeguard your privacy.

Jim Ditchfield and links to other websites

Jim Ditchfield provides links to websites outside of the Jim Ditchfield's service. These linked sites are not under the control of Jim Ditchfield and we are not responsible for the conduct of companies, organisations or government agencies linked via this website. Before disclosing your personal information on any other website, we advise you to examine the Terms and Conditions of those websites.

What to do if you have a problem or question

If Jim Ditchfield becomes aware of any ongoing concerns or problems with this website, he will take these issues seriously and work to address these concerns. If you have any further queries relating to this Privacy Policy, or you have a problem or complaint, please contact Jim.

Our use of cookies

Cookies are pieces of information that a website transfers to your computer's hard disk for record keeping purposes. Most web browsers are set to accept cookies. Jim Ditchfield's use of cookies is to make your use of our website and services as convenient as possible. Cookies in and of themselves do not personally identify users, although they do identify a user's browser. Cookies are useful to estimate our number of visitors and determine overall traffic patterns through our website. If you do not wish to receive any cookies you may set your browser to refuse cookies.


On occasion Jim Ditchfield may have promotions that in the event you wish to participate, will require you to supply identifying information, such as your name and email address. Jim Ditchfield needs this information to notify winners. In some cases third parties will be involved in the contest or promotion and may have access to that same information. If any such disclosure is made it will only be made in accordance with our Privacy Policy and any use by these third parties will be indicated within the terms of the contest or promotion.

Future changes

From time to time, Jim Ditchfield's policies will be reviewed and may be revised. Jim reserves the right to change this Privacy Policy at any time and notify you by posting an updated version of the policy on this website.

The amended Privacy Policy will apply between us whether or not we have given you specific notice of any change.